Cookies Policy

This Cookies Policy explains how Winmaker Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, why they may be used, the types of information they can collect and the choices available to you. This policy should be read together with the website’s Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be placed on your device where permitted by your browser settings and applicable law.

Winmaker Casino operates under three gaming licences: Curaçao Gaming Authority licence OGL/2023/176/0095, Comoros AOFA licence ALSI-202509073-FI2, and Tobique Gaming Commission licence no. 0000064.

What cookies are

Cookies are small text files or similar data files that a website can store on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device, remember certain information and support functions during a visit or on later visits. Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information held by the website.

Some cookies are placed directly by Winmaker Casino. Others may be placed by service providers that help with website hosting, security, analytics, customer support, payments, advertising or other website functions. These third parties may process information in accordance with their own privacy notices and the arrangements they have with the website.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The storage period depends on the purpose of the cookie, the service using it and your browser or device settings.

Similar technologies

The website may also use technologies that work in a similar way to cookies. These may include pixels, tags, software development kits, local storage and device or browser identifiers. References to cookies in this policy include these similar technologies where relevant. They may help measure website activity, maintain security, remember preferences or understand how services are used.

How Winmaker Casino may use cookies

Cookies may be used for a range of operational, security and improvement purposes. The types of cookies used can change as the website and its services develop. In general, cookies may support the following activities:

Keeping the website available, stable and secure.
Allowing account holders to sign in and move between protected areas of the website.
Remembering settings, preferences, language selections and other choices made during a visit.
Supporting gaming, account, verification, payment and other requested website functions.
Detecting unusual activity, preventing misuse and helping protect accounts and transactions.
Understanding how visitors use the website, including which pages are viewed and whether links or features work as intended.
Measuring the performance, reliability and effectiveness of website content and services.
Improving website design, navigation, functionality and the overall user experience.
Providing information or advertising that may be more relevant to a visitor, where this type of cookie is used and permitted.
Maintaining records of cookie choices and other privacy preferences.

Cookies and online gambling services

Some cookies may be necessary for online gambling services to function correctly. For example, they may help maintain a secure session, confirm that requests come from the correct browser or keep account information available as you navigate the website. Blocking or deleting these cookies may prevent some features from operating, may require you to sign in again or may affect the way the website responds.

Cookies are not used to replace identity checks, account security processes or responsible gambling controls. Where information is needed for legal, regulatory, fraud prevention or account management purposes, it may be handled under the Privacy Policy and applicable requirements.

Types of cookies

Strictly necessary cookies

These cookies are needed for core website functions. They can support account access, secure sessions, page navigation, fraud prevention, network management and the delivery of services requested by you. Because the website may not operate properly without them, they may not be available for opt-out through ordinary preference tools. You may still be able to block them through your browser, but doing so can affect access to parts of the website.

Functional cookies

Functional cookies remember choices and settings so that the website can provide a more consistent experience. They may remember preferences relating to display, language, region, accessibility or other features. If these cookies are disabled, some convenience features may not work or may need to be selected again during each visit.

Analytics and performance cookies

Analytics cookies help provide information about how visitors interact with the website. They may record pages visited, time spent on pages, navigation paths, browser information, device information and general location information. This information is normally used in an aggregated or pseudonymous form to understand performance and improve the website. Analytics services may be provided by third parties.

Advertising and measurement cookies

Where used, advertising or measurement cookies may help assess campaigns, limit repeated advertising, understand how visitors respond to content and show information that may be relevant to their interests. These cookies may involve third-party services and may use information about browsing activity across websites or services. They will only be used where permitted by applicable law and according to available preference settings.

Security and compliance cookies

Security and compliance technologies may help identify suspicious behaviour, protect the website, prevent unauthorised access and support legal or regulatory obligations. These technologies may operate separately from ordinary preference cookies and may remain active when necessary to protect users, the business or the integrity of services.

Your choices and managing cookies

You can manage cookies in several ways. Where a cookie preference tool is available, you can use it to accept or reject optional categories. You can also adjust your browser settings to block cookies, delete existing cookies, receive a notification before a cookie is stored or allow cookies only from selected websites. The steps differ between browsers and devices, so you should consult the relevant browser or device instructions.

Review the cookie options shown when you first visit the website, if available.
Choose whether to allow optional cookies and save your selection.
Use your browser settings to review, remove or block cookies already stored on your device.
Repeat these choices on other browsers or devices that you use to access the website.
Review your preferences from time to time because changes to the website, browser or cookie technology may affect earlier selections.

If you reject optional cookies, you can generally continue to browse the public areas of the website. However, certain functionality, account features or personalised settings may be limited. Blocking cookies does not necessarily remove all information previously collected, and it may not stop every form of data collection. Other controls, such as device settings, advertising platform settings or third-party opt-out tools, may also be relevant.

Deleting cookies may remove saved preferences and may sign you out of accounts. It may also reset consent choices, which means you could be asked to make them again. Cookies connected with security, legal compliance or essential service delivery may not be removable through the website’s preference tool.

Privacy, third parties and policy updates

Information collected through cookies may include an IP address, device type, browser type, operating system, approximate location, pages viewed, links selected, dates and times of visits, referral information and interactions with website features. Depending on the cookie and the surrounding information, this data may be personal information under Australian privacy law. Winmaker Casino handles relevant personal information in accordance with its Privacy Policy and applicable legal obligations.

Third-party providers may place or access cookies when their services are used on the website. Examples can include providers supporting analytics, security, video, customer assistance, payments or advertising. Winmaker Casino does not control all third-party technologies or the privacy practices of every external provider. You should review the relevant third party’s terms and privacy information where you have questions about its use of cookies or similar technologies.

Cookies may involve the transfer or storage of information outside Australia, depending on the services and providers used. Any handling of personal information will be subject to applicable privacy requirements and the safeguards described in the Privacy Policy. The website may also provide links to external websites. This Cookies Policy does not apply to cookies placed by websites that are not operated by Winmaker Casino.

This Cookies Policy may be updated from time to time to reflect changes in technology, website functions, service providers, legal requirements or privacy practices. The updated version will be made available on the website and will apply from the date stated or, if no date is stated, from publication. You should check this page periodically to stay informed about how cookies are used.

If you have questions about this Cookies Policy or wish to make a privacy-related request, please use the contact or support options published on the Winmaker Casino website. Do not send sensitive account, identity or payment information through an unverified channel. This policy does not change any rights or obligations set out in the Terms and Conditions, Privacy Policy or applicable Australian law.