Contact Winmaker Casino

Need help with Winmaker Casino? Email support@winmakercasino.top and our support team will review your request. Whether you have a question about your account, payments, website access or responsible gambling, please provide clear information so we can direct your enquiry to the right team. We usually respond within 24 hours, although some requests may require additional checks or information.

Winmaker Casino operates under three gaming licences: Curaçao Gaming Authority licence OGL/2023/176/0095, Comoros AOFA licence ALSI-202509073-FI2, and Tobique Gaming Commission licence no. 0000064.

How to get in touch

For assistance, send an email to support@winmakercasino.top. Please use the email address connected to your account where possible. This helps us identify your account and handle your request more efficiently. Do not include your password or other sensitive security details in your message.

To help us respond faster, include your account email or username, a short description of the issue and any relevant screenshots. If your request relates to a transaction, include the useful details available to you, but avoid sending complete payment card numbers or other information that should remain private.

Account access, profile or verification questions
Deposit and withdrawal enquiries
Questions about applicable bonus terms
Technical problems, errors or website access issues
Responsible gambling requests, including help with account restrictions

Before you contact support

Please check that your message is sent from the correct account email and that the information provided is accurate. One clear message is generally easier to process than several separate messages about the same issue. If you are contacting us about a technical problem, describe what happened, when it occurred and the device or browser you were using.

Our team aims to reply usually within 24 hours, but response times can vary depending on the nature of the enquiry and whether further information is needed. If you need help with responsible gambling, state this clearly in your message so the request can be treated appropriately.